Retail store closures continue at a rapid rate as the coronavirus makes its way around the globe.
Over the weekend, a swarm of retailers revealed temporary store closures throughout North America in an effort to contain the spread of the virus and COVID-19, the disease it causes. Others said they would have reduced hours. By Sunday, the list included Urban Outfitters, Lululemon, Patagonia, Glossier, Nike, Reformation, Under Armour, Warby Park, Everlane and more. On Monday and Tuesday, the list had expanded even further — with announcements of store closures seemingly coming every hour.
On Monday evening, Seattle-based department store Nordstrom said it was temporarily closing down stores around the country. That same evening, the city of Beverly Hills, Calif., ordered all non-essential retail stores to close. That includes the city’s iconic Rodeo Drive.
Then came the big hit: On Tuesday, Macy’s announced it would close stores nationwide for two weeks. That includes all Macy’s, Bloomingdale’s and Bluemercury stores. The company was one of the largest retailers nationwide to close during the wake of the pandemic. The Neiman Marcus Group, which includes Manhattan’s luxury department store Bergdorf Goodman, followed suit the same day, saying it would close both brands until further notice. Saks Fifth Avenue and Hudson’s Bay Co. Inc. did the same, as did Tiffany & Co., which closed all its stores in North America. Throughout the rest of the day a multitude of smaller companies and brands revealed similar closures.
Most of them said stores will be closed for at least two weeks. While many brands said they would pay their staffs their salaries and benefits during the closures, others did not specify whether they would do so. Meanwhile, WWD estimates show that $150 billion could be at stake in fashion retail sales in the U.S., Europe and Canada as stores shutter in those three regions.
Here, WWD rounds up which stores have closed, which ones have new, shorter hours and what else to expect.
Abercrombie & Fitch
Abercrombie & Fitch, which includes the Abercrombie Kids, Hollister Co. and Gilly Hicks, in addition to the nameplate brand, closed all stores outside of the Asian-Pacific region for two weeks. Store closures started in North America on Sunday, March 15, and in the Middle East and Africa on Monday, March 16. Stores are scheduled to reopen in both regions on Saturday, March 28. Abercrombie’s online shop will remain open and store associates will continue to receive pay, the company confirmed.
The German athletic shoe and apparel retailer, which also owns Reebok, temporarily closed all Adidas-owned and Reebok-owned stores in North America and Europe, on Tuesday, March 17, and Wednesday, March 18, respectively. The company said it plans to reopen stores on Sunday, March 29. All retail employees will be paid for hours scheduled to work during the closures. In addition, the company is encouraging employees to work from home when possible, and has temporarily closed all Adidas sports facilities globally, along with the company’s childcare facility in Germany. The online shops for both brands remain open.
Alice + Olivia
On Tuesday, March 17, Alice + Olivia said it was temporarily closing its stores until Saturday, March 21, at which time it would decide if the stores need to remain closed for longer.
“Initially, I thought we could power through this moment,” Stacey Bendet, chief executive officer and creative director of the company, said in a statement. “I thought we could keep our stores open and I believed we could bring some much needed happiness and beauty to our customers during this worrisome time. But over the weekend, I realized that social distancing and a period of separation are essential to preserve the teamwork we take so much pride in.”
The company’s e-commerce business will remain open and personal shoppers are available by way of FaceTime appointments and messenger-delivered consignments. The retailer did not specify if in-store associates would be paid during the shutdown.
The shoe retailer has closed all stores in North America from Sunday, March 15, to Friday, March 27. That includes locations in San Francisco, New York City, Chicago, Seattle, Los Angeles, Boston, Washington, D.C., and Austin, Tex. In addition, stores in London and Berlin have been closed during the same time period. Stores in mainland China, Tokyo and New Zealand remain open as of Monday, March 16.
American Eagle Outfitters
The retailer, which includes the American Eagle and Aerie brands, said it was temporarily closing all North American stores by end of day Tuesday, March 17. The closures will remain in place until at least Friday, March 27. The company confirmed that all in-store employees will be compensated for hours scheduled to work during that period. Associates who are able to have been asked to work from home. In addition, the retailer set up a relief fund to help employees who have been affected by COVID-19. The e-commerce business and related apps will remain open.
“I recognize the days ahead will be challenging, but we remain true to the very heart of our purpose — optimism,” Jay Schottenstein, executive chairman of the board and chief executive officer of American Eagle Outfitters, said in a statement.
Apple last week said that the company would close all stores outside of China until March 27. Stores in mainland China — which closed in February because of the coronavirus outbreak — have reopened and the supply chain in that part of the world has been restored, according to a statement from Apple ceo Tim Cook.
“What we’ve learned together has helped us all develop the best practices that are assisting enormously in our global response,” Cook said. “One of those lessons is that the most effective way to minimize risk of the virus’ transmission is to reduce density and maximize social distance. As rates of new infections continue to grow in other places, we’re taking additional steps to protect our team members and customers.”
Apple said employees who cannot work remotely will continue to be paid in line with their normal hours. The company has also expanded its leave policy.
The retailer closed all locations on Monday, March 16, until further notice.
“As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole,” Brian Hill, Aritzia’s founder, chairman and ceo, said in a statement.
Hill added that for the time being, all of the company’s profits will go to the Aritzia Community Relief Fund to support its employees and their families.
Ascena Retail Group
The retail company, which is comprised of the Ann Taylor, Factory Ann Taylor, Loft, Loft Outlet, Lane Bryant, Lou & Grey, Catherines and Justice brands, is closing all company-owned stores from Wednesday, March 18, to Saturday, March 28. The company has approximately 2,800 stores across North America and Puerto Rico. (Puerto Rico imposed its own restrictions over the weekend on non-essential retail shops.)
All employees will receive compensation for their scheduled shifts during the shutdown, according to a company statement. The e-commerce businesses for each brand will remain open.
The plus-size women’s apparel retailer temporarily closed all 88 stores across the U.S. on Wednesday, March 18. The company plans to reopen on Sunday, March 29. In addition, Ashley Stewart canceled all community events until further notice. The company said all in-store employees would be “compensated in ordinary course through March 28.” The online shop remains open.
The beauty brand posted on its Instagram on Tuesday, March 17, that it was temporarily closing all Benefit boutiques and Brow Bar locations until Friday, April 3. The company confirmed that all employees would continue to receive pay for scheduled shifts. The e-commerce shop and related apps remain open.
Bergdorf Goodman/ Neiman Marcus
Manhattan-based luxury department store Bergdorf Goodman, along with its parent company, Neiman Marcus, joined the rapidly growing list of coronavirus-related store closures on Tuesday, March 17. The two Bergdorf stores in New York and 43 Neiman Marcus locations around the country will remain closed until further notice. However, the company said both online shops for both brands will remain open.
The Los Angeles-based men’s wear brand closed all 10 of its retail locations — five in Los Angeles, three in New York City and two in San Francisco — effective Friday, March 13. The company’s e-commerce business will remain open.
“We’ve decided to take this proactive measure to help keep our staff and customers healthy,” said Erik Allen Ford, cofounder of the Buck Mason.
The Canadian retailer, which employees an estimated 5,000 people around the world, is closing all retail locations in North America and Europe from Tuesday, March 17, to at least Tuesday, March 31. The two-week closure includes the in-house production facilities in Canada. The jacket maker added that the situation would be reassessed regularly.
Dani Reiss, president and ceo of Canada Goose, said in a letter to employees on Tuesday that he would forgo his salary for three months. Instead, the funds will be used to establish the Canada Goose Employee Support Fund.
Capri Holdings Limited
The fashion house, home to the Michael Kors, Versace and Jimmy Choo brands, temporarily closed all of its North American stores on Wednesday, March 18, and European stores on Thursday, March 19. All stores are set to reopen on Friday, April 10. In a statement, the company said it “remains committed to paying its store employees during this period.” The online shop across all three brands will remain open.
The luxury fashion house made the decision to close all U.S. stores on Monday, March 16. The shutdown will be in effect for two weeks. The company said it would continue to pay workers during this time.
The company that includes White House Black Market, Soma Intimates and direct-to-consumer lingerie brand TellTale, in addition to the nameplate brand, said on Tuesday, March 17, that it was temporarily closing all stores in North America for the next two weeks. As of Feb. 1, the company had 1,341 stores in North America, in addition to two domestic franchise airport locations.
The online store for each brand will remain open during the shutdown.
In a statement, Bonnie Brooks, ceo and president of Chico’s FAS, said full- and part-time employees would receive their full pay during this period. In addition, employees have been asked to work from home when possible.
Columbia Sportswear Company
The sportswear retailer, which had more than 140 stores in the United States as of last year, a mix of outlet stores and branded units, closed all North American stores on Monday, March 16, until Friday, March 27. The e-commerce business will remain open.
On Tuesday, March 17, the men and women’s apparel and footwear retailer temporarily closed all stores in North America. The company did not provide an end date for the closures. In addition, the roughly 760 employees who work in Desigual’s Barcelona, Spain, headquarters will work remotely starting the same day. The company closed stores in Spain, Portugal and Italy earlier this month.
“In other countries where Desigual has a presence, permanent monitoring has been put in plae to activate the appropriate pre-planning measures, if necessary,” according to a company statement.
In a note to its clients late Tuesday, March 17, Dior said it would close all stores in U.S. and Canada for an “indefinite” period. ”Our priority is to participate in the collective effort to ensure the safety of everyone,” the note said, inviting people to “follow the health measures put in place by the government to protect your health.” The French fashion house already scuppered plans to show its cruise collection in Lecce, Italy, and postponed the launch of an Air Jordan sneaker. Dior noted its online store remains accessible and that Dior representatives were available by telephone or email.
The men’s and women’s apparel retailer, which has six stores across New York City, Boston, Los Angeles and the San Francisco Bay Area, said on Saturday that it would be closing all stores, effective Sunday, March 15, until Saturday, March 28. The online store will remain open and the retail associates will be compensated, according to the company.
The shoe retailer said it would temporarily close its 895 U.S. stores, starting on Tuesday, March 17. The shutdown will continue through Tuesday, March 31. The company posted on its Instagram that during this time all employees will continue to be paid. In addition, work-from-home options and staggering work schedules for distribution centers have been implemented. The e-commerce shop and related apps remain open.
The watch retailer closed all Fossil and Fossil Outlet stores in North America on Sunday, March 15. The stores will remain closed through Saturday, March 28, and in-store employees will be compensated through the same time period, according to the web site. The online shop will remain open. Fossil is also allowing employees to work from home when possible. “For roles that require employees to be on-site, we are practicing social spacing and modifying work schedules to reduce the density of employees in an area,” the web site stated.
On Sunday, the retailer said it would temporarily reduce store hours across the Gap, Old Navy, Athleta, Banana Republic, Intermix and Janie and Jack brands, opting only to close stores in the areas most heavily impacted by the virus. But by Tuesday, Gap Inc. said all North America stores would temporarily close starting Thursday, March 19.
“Our focus remains on supporting the health and livelihood of our employees, while caring for our customers and communities,” said Sonia Syngal, incoming chief executive officer of Gap, Inc.
Syngal added that the shutdown would last for two weeks and that the company would “provide our impacted store employees with pay continuity and benefits during this two-week period.”
“Together, we look forward to welcoming our customers back in our stores soon,” she said.
Founder Emily Weiss wrote in a Glossier blog post earlier this month that the company’s permanent and temporary retail locations — in New York, Los Angeles, Atlanta and London — would close for a minimum of two weeks. Glossier will also postpone the unveiling of its Arizona location, which was slated to open next week. Employees who were scheduled to work will be compensated. In her blog post, Weiss wrote that the closures will “sacrifice some near-term business goals, but we’re prepared to put public health ahead of our bottom line.”
Gwyneth Paltrow’s lifestyle brand, which has stores in New York City, San Francisco, Los Angeles and London, along with a pop-up in Aspen, Colo., took to Instagram over the weekend to reveal store closures until Wednesday, April 1. The brand’s pop-up in Palm Beach, Fla., will remain open, along with the Sundries shop at the Rosewood Miramar Beach resort in Montecito, Calif., for “as long as the hotel is open,” the post reads. All full-time, part-time and temporary staff will be paid for hours or time missed, according to the post. The company’s e-commerce business will remain open and employees will be allowed to work from home.
The premium sneaker brand posted on Instagram Sunday, March 15, that it was closing all retail locations, effective immediately. The stores, including two in New York City and one in Miami, will remain closed until at least Saturday, March 28, or until further notice. The company added that the retail staff would be paid during the shutdown. The online shop and related social media channels will remain open.
The denim maker temporarily closed all of its North American stores from Tuesday, March 17, until Friday, March 27. The company, which includes the Marciano, G by Guess and Guess Factory brands, said all in-store associates would be paid for their scheduled shifts during this time. The online shops for each business will remain open.
Guess previously closed stores in China and Europe because of the coronavirus outbreak.
On Tuesday, March 17, the Swedish-based retailer, which includes the Cos and Arket brands under the company umbrella, said it was closing all stores in North America until Thursday, April 2. The company has implemented staggering work schedules in its warehouses and said it would continue to pay in-store associates with two weeks of continued pay. H&M’s online shop remains open and the business has extended its return policy.
On Tuesday, March 17, the fashion brand said it was closing its New York store at 821 Washington Street in Manhattan’s Chelsea neighborhood for at least two weeks. The online shop remains open.
“We all have a role to play in our collective well-being,” said a company statement.
On Tuesday, March 17, the Spanish retail company, parent to brands like Zara, Pull&Bear and Massimo Dutti, among others, temporarily closed 3,785 stores in 39 markets, including all but 11 of its China-based stores. That’s more than half of the company’s 7,469-count global store fleet. Many of the store closures are in the U.S. or Europe.
Earlier in the week, J.C. Penney said it would reduce store hours, starting Tuesday, March 17. But by Wednesday, the department store said it was closing temporarily, effective the same day at 7 p.m. local time. Stores and business offices are schedule to reopen on Thursday, April 2. The online shop and app remain open during this time.
There are 850 J.C. Penney stores across the U.S. and Puerto Rico. Jill Soltau, the company’s ceo, added in a blog post last week that the retailer has expanded its work-from-home options.
In addition, the retailer has already temporarily closed its six Puerto Rico stores until Monday, March 30, to adhere to a government-mandated measure that requires all non-essential retailers — excluding grocery stores, pharmacies, banks and gas stations — to close.
On Monday, March 16, the retailer said it was closing J. Crew and J. Crew Factory stores, effective immediately, until Saturday, March 28, “to join in the efforts to socially distance,” Jan Singer, J. Crew’s ceo, wrote on the web site. She added that all in-store associates will continue to be paid during that time and the e-commerce shop will remain open.
Madewell, part of the J. Crew family, will also close its doors during the same period. According to the web site, employees will be paid regular wages. The brand has also suspended all community events until further notice, but the online shop will remain open.
The luxury lingerie boutique closed two of its New York City stores — Upper East Side and SoHo — as of Tuesday, March 17, until further notice. Guido Campello, who owns the company with his wife Sapna Palep, said he is working the Union Square store solely this week in an effort to fill e-commerce orders and allow for in-store pickups. Journelle’s online shop remains open along with the Chicago store.
The parent of brands including Gucci, Bottega Veneta, Balenciaga, Alexander McQueen, Saint Laurent, Brioni and Pomellato said Tuesday it will close all its stores in the U.S. and Canada for at least the next two weeks. Impacted employees will be paid through the closure period. “Our houses will continue to serve their clients through their web sites, and our New Jersey distribution center will remain open to support our e-commerce operations,” the company said, noting that extra precautions are underway to safeguard workers involved in those operations. “Enhanced safety measures have been implemented for these employees. We have also heightened hygiene protocols and are practicing social distancing within the facilities.”
The beauty company said on Instagram on Tuesday, March 17, that it was closing stores nationwide until further notice. All employees will receive pay for the hours they were scheduled to work, according to the post. The online shop remains open and the company said all orders will receive free shipping until further notice. In addition, the company added additional associates to assist customers over the phone or through live chats.
The department reduced its hours on Tuesday, March 17. But by Thursday, Kohl’s joined the list of retailers temporarily shuttering stores, effective March 19, at 7 p.m. The stores will remain closed until at least Wednesday, April 1.
Michelle Gass, the company’s ceo, wrote on the web site that employees will receive two calendar weeks of pay. Kohl’s online business and app will remain open.
The women’s apparel retailer, which has 24 stores in places like New York, California, Florida and Washington, D.C., in addition to units abroad, said it was limiting store hours from 11 a.m. to 6 p.m. Tuesday through Saturday, and would be closed Sunday and Monday. In addition, guests could come by appointment, according to the web site. The online shop also remains open. Employees who are able to are asked to work from home.
On Sunday, March 15, the retailer said it was closing all U.S. stores until Sunday, March 29, “out of an abundance of caution.” The company added that it would pay its in-store associates all hours they were scheduled to work during the same time frame. Lands’ End is also allowing employees to work from home when possible and restricted company travel. The online shop will remain open during the shutdown.
Levi Strauss & Co.
The jeans maker said it will close all North American owned and operated retail locations on Monday, March 16, through Friday, March 27. In-store associates will be paid for all scheduled hours during the closures. The online shop will remain open.
The retailer, which specializes in outdoor apparel, footwear and gear, said it was closing all U.S. locations, including the company’s flagship in Freeport, Maine, starting Tuesday, March 17, through Sunday, March 29. The retailer said all employees will be paid while the stores are closed. L.L. Bean’s online store and call center will remain open.
“By making this decision now, we can better ensure the safety of our employees and customers as we all continue to navigate a rapidly evolving situation and follow the [Centers for Disease Control’s] guidelines around the importance of social distancing,” Steve Smith, L.L. Bean’s ceo and president, wrote on the company’s web site.
The Canadian activewear brand instituted a mandatory work-from-home policy on Friday, March 13, after a member of its Vancouver, British Columbia, team started showing signs of COVID-19. The company called it a “precautionary measure” and said employees in Vancouver will continue to work remotely through Friday, March 20.
That same day, Lululemon ceo Calvin McDonald took to Twitter to unveil limited store hours for all North American Lululemon locations starting the week of March 16. But by Sunday the ceo had amended that decision, instead opting to close all stores in Europe and North America from Monday, March 16, to Friday, March 27. Then on Friday, March 20, McDonald posted an updated on Twitter, saying the stores would remain closed through Sunday, April 5.
The company confirmed that all employees would be paid for all of the hours they were originally scheduled to work. The retailer also set up a Global Relief Pay plan to help any employees who are “battling the virus, need time to self-quarantine or find their lives disrupted during this unusual time in our lives,” according to a statement from Lululemon’s executive vice president of Americas and global guest innovation Celeste Burgoyne.
In addition, Lululemon said it was suspending events, such as yoga classes and run clubs, at North American locations, effective immediately. Instead, the company will be offering digital meditation sessions and workout classes. The online business and mobile app will also remain open.
The beauty business closed all 258 retail locations in Canada and North America from Monday, March 16, to Sunday, March 29. Employees in the North American head offices will be allowed to work from home. The company confirmed all in-store associates will receive regular pay during this time. Lush’s online business will remain open.
LVMH Moët Hennessy Louis Vuitton
The luxury fashion group is also closing some stores in the U.S. after closing stores in France and Italy, as mandated by those countries’ governments. The extent of the closures in the U.S. could not be confirmed. Brands within the LVMH stable include, among others, Dior, Givenchy, Loewe and Marc Jacobs.
The department store will temporarily close all stores at the end of day Tuesday, March 17, through Tuesday, March 31. That includes all Macy’s, Bloomingdale’s, Bloomingdale’s outlets, Bluemercury, Market by Macy’s and Backstage stores. At the end of 2019’s fourth quarter that was 775 stores, or 551 Macy’s locations, 53 Bloomingdale’s and 171 Bluemercury stores.
The e-commerce businesses for each brand and related apps will remain open.
“We will work with government and health officials to assess when we will reopen our stores and safely bring our colleagues back to work,” Jeff Gennette, chairman and chief executive officer of Macy’s Inc., said in a statement.
The retailer also enacted the COVID-19 Emergency Leave and Pay Policy for any colleague confirmed to be infected with the virus or who is required by law to self-quarantine. Those associates will receive compensation during that two-week period.
On Saturday, March 14, the department store said it was closing all three of its units until Friday, March 27. All employees will be paid in full during this time, according to the company’s web site.
The athletic apparel and footwear retailer temporarily closed all retail locations, factories and offices in North American and Western Europe from Monday, March 16, until at least Friday, March 27, according to a letter posted on the company’s web site. The company added that all associates in North America will receive their regular pay during this period. New Balance also said it would suspend its NB1 custom footwear program. (Products from the program are made in the company’s Lawrence, Mass., factory.) But the e-commerce shop will remain open.
On Sunday, Nike posted on its web site that all stores in North America, Western Europe, Australia and New Zealand will close Monday, March 16, through Friday, March 27. The online shop and Nike apps will remain open. The company also said it’s letting employees in Nike facilities work from home when possible.
Last week, the company had reduced hours in select locations on its web site. Then on Monday, the department store retailer said that, starting Tuesday, March 17, it would close all North American stores for two weeks. That includes Nordstrom, Nordstrom Rack and Trunk locations. The company also confirmed that all in-store associates would be paid during this time.
The online business, including nordstrom.com, nordstromrack.com, hautelook.com and trunkclub.com, along with the related apps, will remain open. Online order pickup and curbside services at all full-line stores will also be available.
The athletic-apparel retailer, which has stores in New York, California, Texas, Massachusetts, Tennessee, Illinois and Washington, D.C., said all stores will be closed from Tuesday, March 17, through Friday, March 27, while community events will be postponed until further notice. In-store associates will receive regular pay while corporate employees will work remotely. The online shop will remain open.
Rose Marcario, ceo and president of Patagonia, posted a note on the retailer’s web site last week saying that all company stores, offices and other operations, including the web site, would close at the end of the day Friday, March 13. Patagonia, which has 37 stores around the U.S., said it would re-evaluate the situation on March 27.
“As COVID-19 spreads — and is now officially a pandemic — we are taking additional safety measures to protect our employees and customers,” Marcario wrote.
The company said customers should check back on Monday, March 16, at 4 p.m. Pacific Time for an update on the e-commerce business. But as of Monday evening there were no updates on the web site. Meanwhile, Patagonia employees will work from home. Hourly workers unable to work remotely will continue to receive their regular pay.
The men’s wear brand announced on Instagram on Tuesday, March 17, that it was temporarily closing all U. S. stores until further notice. All associates will receive pay during the shutdown, according to the post.
The designer said on Instagram last week that the company would close its New York, Los Angeles, London and Waikiki, Hawaii, stores until further notice. The fashion company’s e-commerce shop is still open.
On Tuesday, March 17, the American designer brand said it was closing its New York flagship at 121 Greene Street to the general public until Friday, March 27. The online shop will remain open and local drop-offs will continue.
The company, parent to brands including Tommy Hilfiger, Calvin Klein, True&Co. and Speedo, among others, said it will close all North American and European retail locations, starting Tuesday, March 17, through Sunday, March 29. All in-store associates will continue to receive their regular pay during this time. Employees in the company’s North American and European corporate offices will work remotely.
Tommy.com, calvinklein.com, vanheusen.com, izod.com, stylebureau.com and speedousa.com will remain open in active markets.
Many of PVH’s company-operated stores in the Asia-Pacific region have reopened, the company confirmed. Still, many have limited hours. Stores in China have also reopened, while most associates in South Korea and Japan continue to work remotely.
The fashion company, which includes Club Monaco in the greater portfolio, is closing all North American stores from Wednesday, March 18, to at least Wednesday, April 1. The company confirmed that all employees will receive standard pay for two weeks. Ralph Lauren has also asked team members to work from home when possible, instituted staggering work schedules at distribution centers and temporarily halted all employee travel. The decision comes after Ralph Lauren decided to close the brand’s hospitality locations in the U.S. and Europe.
In addition, employees have been asked to work remotely when possible, or work in staggering shifts at distribution centers. The e-commerce shop and apps will remain open.
The fashion brand, which has stores in New York and Los Angeles, in addition to several cities internationally, said on Instagram Monday, March 16, that it was reducing store hours. Rebecca Minkoff employees were also allowed to work remotely when possible.
On Thursday, a representative for the designer confirmed that the stores had been closed temporarily.
All company stores, which are spread out across California, Florida, Illinois, Massachusetts, New York, Texas and Washington, D.C., in addition to Canada and the U.K., have been closed until further notice, according to the company’s web site.
The outdoor apparel retailer is closing all 162 locations nationwide from Monday, March 16, until Friday, March 27. The company said employees will be paid during the shutdown. The e-commerce business will remain open and all orders will receive free delivery while stores remain closed.
Rent the Runway
As of Monday, March 16, Rent the Runway’s New York City flagship is closed. The rental-apparel retailer said on its web site that it was planning to be closed for one week and that it would pay associates their regular wages during that time. The company said it would reassess the situation next week. The online business and app will remain open in the meantime.
The San Francisco-based shoe company posted an update on Instagram last week saying it was closing all four of its retail locations through Tuesday, March 31. Rothy’s said all employees in the company’s headquarters would work from home and added that all in-store associates would be pay through the same date.
Saks Fifth Avenue/Hudson’s Bay
The luxury department stores in the U.S. and Canada have closed their stores under the Saks Fifth Avenue, Saks Off 5th and Hudson’s Bay banners, effective Wednesday and for the next two weeks, after which the situation will be reassessed. The retailers said they will continue to pay staff for their scheduled hours during the period.
Sally Beauty closed all stores in the U.S. and Canada as of March 24. The business will continue selling online, and will focus more on hygiene and sanitization categories, according to chief executive officer Chris Brickman.
The beauty retailer, which is owned by LVMH, closed all North American stores, starting Tuesday, March 17, through Friday, April 3. Employees in the corporate office have been asked to work from home. In a statement, Sephora confirmed that all in-store employees will continue to receive their base pay for scheduled shifts during the duration of the closures.
The online shop and apps remain open and the company said it was waiving standard shipping fees during this time. In addition, the company has extended its 30-day return policy to 60 days for purchases made in stores before the closures.
The company, which includes the Men’s Wearhouse and the Jos. A. Bank brands, temporarily closed all North American locations on Tuesday, March 17. The shutdown will continue until Saturday, March 28. The retailer said in-store associates will be paid for scheduled hours during this period. In addition, employees have been asked to work from home when possible. Tailored Brands online businesses will remain open and some rental and ship-to-store orders will be accommodated when possible, the company said.
Tapestry, parent company to the Coach, Kate Spade and Stuart Weitzman brands, said on Sunday that all three brands would have shortened operating hours, open from noon to 7 p.m. on weekdays. Then, on Tuesday, March 17, the group revealed that all its directly operated stores under the Coach, Kate Spade and Stuart Weitzman brands in North America would temporarily close completely until March 27. The web sites of all three brands would continue to operate.
The retailer also temporarily closed stores in China during the month of February because of the coronavirus.
Starting Wednesday, March 18, the big-box retailer said it was reducing hours. Target will now close no later than 9 p.m. each day. The company said the additional closing hours will provide extra time to clean stores and restock supplies. In addition, the first hour of shopping each Wednesday morning will be reserved for elderly guests and those with underlying health conditions.
“Families are counting on Target for critical supplies during this challenging time, and we’ll continue to do all that we can to keep our stores open,” Brian Cornell, chairman and ceo of Target, said in a statement.
He added that Target will impose limited on select products and asked guests to only buy what they need. In addition, all cafes and snack bars have been shut down in stores.
The retailer is also waiving its absentee policy and covering up to 14 days of quarantine and illness pay for employees with confirmed COVID-19 infections.
The luxury consignment store, which has stores in New York City, San Francisco and Los Angeles, closed all stores on Tuesday, March 17. That same day the company closed its Brisbane, Calif., e-commerce center in response to the Bay Area’s shelter in place mandate only a day earlier, restricting all non-essential retailers from remaining open. The mandate is expected to remain in place until Tuesday, April 7. In addition, all shopping and consignment appointments in the San Francisco flagship have also been canceled and the company is only accepting virtual in-home consignment appointments.
Tiffany & Co.
The iconic jeweler said late Tuesday that it is closing all its stores in the U.S. and Canada, effective immediately and through the end of the month. The situation will be reassessed at that time, the company said. Staff will be paid during that closure period.
The TJX Companies
The off-price retail company, parent to the T.J. Maxx, Marshalls, Sierra, Homesense and HomeGoods brands, was one of the last to announce temporary closures. On the afternoon of Thursday, March 19, TJX said it was closing all stores in North America, Europe and Australia for two weeks, effective immediately.
T.J. Maxx, Marshalls and Sierra’s online businesses will also shut down during this time. The company’s home furnishing’s brand, homegoods.com, is still operating. In addition, offices and distribution centers have also been closed and employees have been asked to work remotely when possible.
In a statement, the company said all in-store, distribution and office workers will be paid during the two-week closure. As of February 1, the company had 4,529 stores spread across nine countries in Europe, the U.K., North America and Australia.
The beauty retailer said it will close all of its almost 1,200 stores as of 6 p.m. March 19, until at least Tuesday, March 31. The online shop and Ulta app will remain open. As of Tuesday, the retailer is pausing the buy online, pick-up-in-store offering while stores are closed.
Under Armour’s 188 North American stores closed Monday, March 16, until Saturday, March 28. Other temporary store closures will be made “on a country-by-country basis as necessary,” according to a company statement. The Baltimore-based activewear brand said all in-store associates will be paid during this time. Employees who are able to work from home will do so.
The company said starting Tuesday, March 17, all 50 stores in the U.S. would be closed until further notice.
“This is temporary and we are implementing a plan to support our team during this time,” a statement on the company’s web site said. There’s no word yet if store employees will be compensated during the closures.
The e-commerce business will remain open.
On Tuesday, March 17, the men and women’s apparel retailer closed all stores across North America and the U.K. Stores will remain closed through Tuesday, March 31. Employees will continue to receive pay during this time. The e-commerce business will remain open and the company is offering free shipping to all orders and returns in North America and the U.K.
The teen retailer was one of the first to announce temporary store closures worldwide on Saturday, March 14. Stores will remain shut until at least Saturday, March 28. That includes stores in the Anthropologie, Free People, Terrain and bridal brand BHLDN divisions, in addition to the nameplate brand. (Urban Outfitters also operates subscription rental service Nuuly and a food and beverage business.)
“As far as we know, none of our employees have tested positive for COVID-19,” said a company statement.
The e-commerce and subscription businesses will continue to operate and store associates will be paid during the shutdown. In addition, the company’s corporate team will work from home. Those whose jobs do not allow them to work remotely will be divided into shifts “to reduce density at our corporate offices and create social distance,” the company said. “Because the situation is complex and evolving rapidly, our plans may change.”
The Italian fashion brand temporarily closed all North American stores.
“Given the current global health crisis, Valentino has decided to close all North American stores (as of March 18) to ensure the safety of the Valentino community and our clients,” a spokesperson for the brand told WWD. “We remain dedicated to the well-being of our employees and are closely monitoring the situation and communicating with our community.”
The e-commerce business remains open.
On Monday, March 16, VF Corp., which includes Vans, The North Face, JanSport and Timberland in the company portfolio, unveiled store closures in North America until Sunday, April 5. In addition, all North American corporate and brand offices will close during this time and employees will work from home. The company said employees will continue to receive full pay and benefits during this time.
L Brands, parent company to the lingerie retail, said it was closing all North American stores from Tuesday, March 17, through Sunday, March 29. The shutdown includes the Pink and Bath & Body Works brands. L Brands founder Leslie Wexner sent a note to associates on Tuesday, adding that the company will “continue to review the decision to potentially re-open select [Bath & Body Works] locations to meet our customers’ essential needs for hand soap and anti-bacterial products.”
The company confirmed that all employees will be paid during this time and those who are able to have been asked to work from home. The Victoria’s Secret and Pink e-commerce businesses, while the company originally said they would remain open, were shut down as of Thursday, March 19 and will remain down until Sunday, March 29. The company posted a note to the homepage saying employees impacted by the shutdown will also be paid. The Bath & Body Works online shop remains open.
On Tuesday, March 17, the company said it would close all retail locations in the U.S. and U.K. until Sunday, March 29. “We will keep a close eye on our reopening date as the situation evolves, and continue to compensate our store employees during this period,” it said in a statement. In addition, corporate team members were asked to work from home. The online shop remains open.
The retailer closed all U.S. stores on Sunday, March 15, until Friday, March 27, according to a company statement. That’s 109 stores, including the outlet stores. Employees will receive their regular pay. The e-commerce business will remain open.
California-based activewear brand closed all five of its stores on Saturday, March 14, until further notice.
“These are extraordinary times,” said Joe Kudla, Vuori founder and ceo. “Business as usual doesn’t apply. Our goal is to keep everyone healthy so they can return to work once our stores are reopened.”
Walmart said it would reduce its store hours starting Sunday, March 15, until further notice for the about 2,200 stores in the U.S. that usually operate 24 hours a day. The new stores hours were originally from 6 a.m. to 11 p.m. On Wednesday the hours were further reduced to 7 a.m. to 8:30 p.m. According to a company statement, the reduced hours are to help store associates restock products and clean stores. The big box retailer has more than 4,700 stores across the nation.
Standing next to President Donald Trump as he declared a state of emergency earlier this month, Doug McMillon, ceo of Walmart, said the retailer would do everything it could to help. That includes donating a portion of the company’s parking lots to be used for people wanting to get tested.
“When we got the call yesterday from the White House, we were eager to do our part to help serve the country,” McMillon said. “And given what we’re facing, that’s certainly important to do. We should all be doing that.”
In addition, the company set item restrictions on essential products, temporarily closed its Auto Centers and Vision Centers and will host special shopping hours for anyone age 60 years or older. Every Tuesday, starting March 24, and running through April 28, Walmart will have a “senior shopping event” one hour before regular store hours begin.
The eyeglasses retailer temporarily closed all 71 stores starting Sunday, March 15, to Friday, March 27. In-store associates will continue to be paid during this time. The company’s e-commerce and app business will remain open.