By  on March 19, 2019

In its most recent industry report, analysts at Telsey Advisory Group identified some key trends driving “transformational changes” in the retail market, which are mostly propelled by “a greater sense of urgency to flex to the desires of the consumer.”

These demands include product recommendations and easier transactions as well as more meaningful engagement online and in-stores. “Figuring out a speed model that anticipates and informs companies of desires is a huge focus in order to drive not only sales higher in any channel, but also to increase rates of profitability,” noted Dana Telsey, chief research officer of the firm. “Every consumer company, whether it be a product manufacturer, a real estate developer, or a retailer, are all looking to become closer to the customer.”

To continue reading this article...

load comments
blog comments powered by Disqus