The perception that Target Corp. is lacking in the area of technology has plagued the retailer since 2013 when it revealed that a massive data breach may have compromised the personal information of as many as 110 million consumers. Target’s Web site has been unable to handle high traffic several times, during the launches of Missoni for Target and Lily Pulitzer for Target in 2011 and 2015, respectively, and on Cyber Monday in November.
Target has pulled talent from Silicon Valley and opened an innovation center in San Francisco.
On Thursday, the retailer said it had made two key hires for its technology team.
Tom Kadlec was named senior vice president of infrastructure and operations, leading efforts to modernize and enhance Target’s technology foundation. Joel Crabb was hired vice president of architecture, with responsibility for enterprise architecture, agile practices and Application Program Interfaces.
“Tom and Joel bring decades of technology and engineering experience to Target, along with proven track records of building and implementing cutting-edge technologies for retailers,” said Mike McNamara, chief information officer at Target. “Adding leaders of this caliber will propel the progress we’re making to strengthen Target’s engineering muscle, enhance our foundational systems and bring new technology innovations to life for our guests.”
Kadlec has nearly 25 years of global technology experience in retail and finance, most recently at Virtual Clarity, a cloud technologies implementation consultancy, where he worked on the transformation of a major U.K. bank. Kadlec spent 17 years in various leadership positions at Tesco PLC, most recently as group technology director for the U.K.-based grocer. Prior to that, he worked in the Czech Republic and Hungary for Tesco, where he led the retailer’s operations and infrastructure team through a major transformation and the retiring of many legacy applications.
Crabb worked as a technology leader and engineer for more than 20 years, most recently as chief architect and head of digital engineering at Best Buy Co. Prior to that, he held technology leadership and engineering positions at Minneapolis-area companies.