By  on September 6, 2019

LONDON — Yoox Net-a-porter is making a bigger push into customer service in its luxury division, which includes Net-a-Porter and Mr Porter, with plans to double its personal shopping teams with up to 100 new hires globally, WWD has learned.

It also plans to open dedicated personal shopping and customer relation hubs in regions where the service is in high demand, such as San Francisco, Los Angeles and Dallas. An announcement is expected today.

To continue reading this article...

load comments
blog comments powered by Disqus