By  on June 20, 2019

EBay outlined some of its upcoming projects Thursday, as it touted its personalization features in a new company blog post.

The e-commerce company, best known for its auction listings, offers a mix of both resale and new products totaling 1.2 billion items and serves as many as 180 million customers. Personalization at that scale simply can’t be a purely human endeavor. It’s one reason why rivals like Amazon have been major proponents of machine learning and artificial intelligence.

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