Supply chain tactics.

Expedited delivery services and sometimes weekly collection refreshes have necessitated that back-end solution-providers upgrade software to match the need of their customers. In lieu of the intensifying rate of consumer demands, NGC — a cloud-based platform that offers product life-cycle management, supply chain management and shop floor control — has announced the debut of its updated service, Andromeda.

Similar to competitors Lectra, PTC and Bamboo Rose, NGC’s version aims to resolve gaps in communication and collaboration among traditionally siloed departments. Andromeda sets to move the needle in efficiency by aligning merchandising, product development, sourcing, purchasing, logistics, and sales among other departments for accelerated responsiveness to market trends. According to the company, all global users have the ability share information to inform business strategies — retailers and brands can optimize lead times, reduce expenses and improve quality while growing profits.

“The retail industry is changing at light speed,” said Mark Burstein, president of sales, marketing and R&D at NGC Software. “Concepts like demand-driven supply chain, lead time optimization and omnichannel distribution all mean one thing: give consumers what they want, when and where they want it. To do this, retailers and brand owners must react faster than ever to the latest data and trends. Andromeda is the solution to this great challenge.”

Brands and retailers have found themselves playing catch-up to Amazon, which has managed to dictate consumer expectations. In order to meet said expectations, merchants require advanced software to break traditional workflow for real-time responsiveness. What’s more, as personalization rises as the desire — and demand — of consumers, the supply chain will need to broaden its scope and ability to custom cut at scale.

These updates require more than the purchase of new software. Employees need to be informed of how to optimize the solutions while receiving proper training to best deploy the services.

More on Retail Solutions from WWD:

Is AI Worthless Without a Central Focus?

Amazon Web Services Releases Customer Support Product

Monetate Announces Machine-Learning Personalization Platform

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