Saks Fifth Avenue parent Hudson’s Bay Co. is tightening up its cyber security protocols after the luxe chain let the personal information of tens of thousands of customers slip on an unsecured web site.
“We take this matter seriously,” said a spokesman for Hudson’s Bay. “We want to reassure our customers that no credit, payment or password information was ever exposed. The security of our customers is of utmost priority and we are moving quickly and aggressively to resolve the situation, which is limited to a low-single-digit percentage of e-mail addresses. We have resolved any issue related to customer phone numbers, which was an even smaller percent.”
The information, which was first revealed by Buzzfeed, has been taken down.
The customer information was buried in arcane technical jargon that was posted on an unsecured site linked with the retailer’s web operations. It was not easily accessible to the layman.
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