By  on August 14, 2019

Shopify is getting increasingly chatty. After releasing Shopify Ping, a centralized mobile app for customer conversations, last year, the company’s at it again with the new Shopify Chat, launched today.

Switching on a setting within Shopify Ping enables the chat feature on every page of a merchant’s e-commerce site. The goal is to make customer interactions ubiquitous and universally available.

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