Challenges, Missteps and Hope Abound for Digital Media

clock 21hKali Hays


LVMH Buys Luxury Travel Group Belmond for $2.6 Billion

clock December 14, 2018Joelle Diderich


Seeking the Mall's New Formula

clock December 14, 2018Sharon Edelson


Chad Kessler

Business Features

American Eagle Talks About Getting Real With Gen Z

Chad Kessler, global brand president, talks product, stores, brand values and enriched customer connections.

clock December 13, 2018WWD Staff

Buy now, pay later is a growing trend among e-commerce retailers.

Marketing and Promotion

Offtrack Attracts Millennials With Installment Pay and Pop-up Shop

Partnering with fin-tech payment provider, QuadPay, Offtrack hopes to further democratize their leather leggings.

clock December 11, 2018Kaley Roshitsh

Mobile shopping.

Business Features

Think Tank: Last-Minute Mobile Marketing for a Merry 2019

Sarah Martinez, vice president and industry lead for retail at Oath, shares some marketing insights.

clock December 10, 2018Sarah Martinez

Investment in talent is crucial in an already stigmatized industry.


High-Tech: How MedMen, ‘Apple Store’ of Marijuana, Educates Staff

Behind the proprietary technology prescribing employee success and delivering consumer expectation for legal cannabis dispensary, MedMen.

clock December 10, 2018Kaley Roshitsh

Gen Z prefers shopping in a store, and use their mobile devices for research.


As Online Holiday Sales Momentum Eases, Better Customer Engagement Needed

As holiday shopping peaks, retailers can stand out via improved customer engagement, which includes building trust.

clock December 6, 2018Arthur Zaczkiewicz

Mobile commerce is expected to reach $208.29 billion in the U.S. in 2018, consuming nearly 40 percent of e-commerce sales, according to eMarketer.


Embrace the Next Wave of Mobile Commerce

Poshmark, RetailMeNot, Pinterest, SAP and GPShopper weigh in on the next wave of mobile commerce.

clock December 6, 2018Kaley Roshitsh


Business Features

Think Tank: Making Sustainability Sexy

Luna Atamian Hahn-Petersen suggests influencers can play a key role.

clock December 5, 2018Luna Atamian Hahn-Petersen

Artificial intelligence and user-generated content are becoming ubiquitous.


Think Like Amazon: Brands Deploy Smart Filters, User-Generated Content

Regardless of whether they need to work with Amazon, DTC brands should think like the online giant to boost conversions.

clock December 4, 2018Kaley Roshitsh

Joanne Yulan Jong

Fashion Features

The Outside View: How Tech Has Robbed Photographers of Power and Given it to Influencers

In less than a decade, the arrival of the smartphone and its high-tech capabilities has completely revolutionized photography and publishing.

clock December 3, 2018Joanne Yulan Jong

Lorenzo Benazzo, cofounder and ceo of Clientela.


Clientela CEO Discusses ‘Next Billion-Dollar Opportunity’ in Retail

Lorenzo Benazzo discusses the “why” behind its newly upgraded platform.

clock December 3, 2018Tracey Greenstein

Peak Holiday Shopping Data Is In


Cyber Weekend Data Debunks Consumer Confidence Dips

SAP Commerce Cloud compares Black Friday and Cyber Monday shopping data and reveals consumer spending, and confidence, is still high.

clock November 29, 2018Kaley Roshitsh

More online shopping is done over the holiday season than at any other time of the year.


Shoppers See Retailers Lax In Protecting Personal Data

Generali Global Assistance found that 71 percent of consumers were concerned over being affected by data breaches.

clock November 28, 2018Arthur Zaczkiewicz

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Think Tank: Transforming the In-store Customer Experience

Nitin Mangtani, founder and chief executive officer of PredictSpring, explains the impact of mobile-first POS.

clock November 26, 2018Nitin Mangtani

Behind Cyber Monday, UPS Upping Holiday Logistics

Business Features

Behind Cyber Monday, UPS Upping Holiday Logistics

As the monolithic chain of command for e-commerce expands, the place for at-home delivery will always be held near to shoppers’ hearts.

clock November 26, 2018Kaley Roshitsh

Attendees shop through branded merchandise on day one of Girlboss Rally NYC.


Tarot Cards and Tattoos, Experiencing Girlboss Rally

Drawing 1,000 female attendees across Nov. 17 and 18 for the second annual Girlboss Rally NYC, community and experience still key.

clock November 21, 2018Kaley Roshitsh

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Today's Must Read


Are Dollar Stores Beauty's Next Big Channel?

clock December 14, 2018Ellen Thomas and Faye Brookman

Social Studies