By  on November 15, 2006

Keeping a finger on the pulse of the ever-changing teen customer has helped American Eagle Outfitters achieve an enviable string of over 30 months of positive comp-store sales gains.

Susan McGalla, president and chief merchandising officer for the $2 billion specialty store chain, said this year’s summit theme, “Reengineering Retail,” was very much a hallmark of her company and one of the primary reasons for its success.

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