COMPUTER CLASSES: Montgomery Ward already provides computerized training courses to store associates. Now it’s looking to expand the program to include management-level instruction.
The 400-unit chain, which filed for protection from creditors under Chapter 11 bankruptcy on July 7, offers computer training via compact disc read-only memory technology in several store departments, including electronics and jewelry, according to Richard Kasenter, executive vice president of human resources and corporate communications.
“The biggest thing we will see in the coming months is an increase in the kinds of courses that we offer on computer-based training,” he said.
Course modules in areas such as management development and management training will be developed.
A timetable for rollout has not yet been established.
Kasenter said the retailer’s computer training system, which includes the administration of testing, has been effective.