Consumer Behavior

online shopping


Tech Vendors Offer ‘Prime Day’ Tactics for Taking On Amazon

E-commerce retailers need to step up efforts on the customer service and personalization fronts.

clock July 13, 2018Arthur Zaczkiewicz

Street style at Paris Fashion Week Men's Spring 2019

Marketing and Promotion

Are ‘Fashionable Males’ the Key for Retail Survival?

The demographic is gobbling up new styles, according to a new YouGov report.

clock July 13, 2018Elizabeth Doupnik

Hanne Gaby Odiele

Business Features

From Shawn Stussy to Kanye West, Streetwear Marks Five Decades of Disruption

A report from Trendalytics traces the origins and growth of the surf, skater and hip-hop trend.

clock July 12, 2018Arthur Zaczkiewicz

Customers check out at a Target store on Black Friday in Alexandria, Virginia, USA, 24 November 2017. The day after Thanksgiving known as 'Black Friday' kicks off the holiday season of shopping. Thirty percent of annual retail sales occur between Black Friday and Christmas, according to the National Retail Federation.Black Friday shopping, Alexandria, USA - 24 Nov 2017

Marketing and Promotion

What Millennials Want From Retailers

The generation is maturing, causing shifts in consumer preferences and priorities.

clock July 12, 2018Elizabeth Doupnik

Hermès' first store in a mall in India, in New Delhi.

Business Features

Think Tank: For the Next Luxury Off-line Store, It’s Back to the Future

Dr. Stéphane J.G. Girod, professor of strategy at IMD, explains.

clock July 9, 2018Stéphane J.G. Girod

People carry shopping bags outside a shopping mall in New York, New York, USA, 20 December 2017.Holiday shopping in New York, USA - 20 Dec 2017


Samsung Electronics Introduces Wi-Fi Solution for Bricks-and-Mortar

The software will provide analysis on foot traffic patterns and in-store consumer behavior.

clock July 5, 2018Elizabeth Doupnik

NEW YORK, NY - JANUARY 27:  Guests meditate at the in goop Health Summit on January 27, 2018 in New York City.  (Photo by Astrid Stawiarz/Getty Images for Goop)

Business Features

Think Tank: Six Trends That Are Redefining Retail

Sam Kliger, founder and chief executive officer of KWI, shares insights into what’s driving the retail industry heading into the second half.

clock July 3, 2018Sam Kliger

think tank faith popcorn

Business Features

As Brands Tout Inclusion and Diversity, Some Consumers Remain Skeptical

FocusVision polled 1,500 consumers and found mixed perceptions among respondents.

clock July 2, 2018Arthur Zaczkiewicz

Fashion Scoops

Volvo Says Americans Are Shifting Their Luxury Thinking

Less is more means fewer purchases along with a decluttering of the closet.

clock June 28, 2018Vicki M. Young


Marketing and Promotion

Beauty Consumers Want to Be Left Alone

Automat’s latest round of research revealed that shoppers prefer to remain unbothered when perusing in a beauty store in addition to other insights.

clock June 28, 2018Elizabeth Doupnik


Business Features

U.S. Government Survey Shows Where the Time Goes

The report was based on a survey from the U.S. Bureau of Labor Statistics.

clock June 28, 2018Arthur Zaczkiewicz

Consumer shopping preferences is changing makeup of malls.


It’s All About Fit: Foursquare Shares Recipe for Mall-Based Retail Success

The report was based on data from more than 1,000 malls and shopping centers.

clock June 28, 2018Arthur Zaczkiewicz

Coolibar said sun protection for the entire family is the company's "sole purpose."

Business Features

Where Fashion Meets Skin Care: Coolibar’s Wearable Sun Protection

Chief executive officer Kendra Reichenau shares the brand’s “mission-driven” approach aimed at keeping its customers healthy.

clock June 27, 2018WWD Staff

Principal at EY, Shyam Gidumal


Gidumal on the Future Consumer

Shoppers are increasingly advanced, necessitating that retailers and brands forgo their past in lieu of the coming digitized renaissance.

clock June 27, 2018Elizabeth Doupnik

Rental bikes in Israel.

Business Features

Think Tank: The End of Ownership

Tien Tzuo, chief executive officer and cofounder of Zuora, explains.

clock June 26, 2018Tien Tzuo

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Instagram posts from Nyden


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clock 15hSharon Edelson

Social Studies