Consumer Behavior

A customer receives a squirt of hand sanitizer from an employee before entering a Trader Joe's grocery store in Washington, DC, USA, 31 March 2020. District of Columbia Mayor Muriel Bowser has issued a 'stay-at-home' order to take affect 01 April 2020. The spread and containment efforts of the coronavirus COVID-19 pandemic has caused disruptions to daily life across the globe.Coronavirus COVID-19 reactions in Washington, DC., USA - 31 Mar 2020

Business Features

COVID-19 Health Fears Subside but Economic Worries Continue

Deloitte is now surveying consumers more regularly amid the pandemic’s impact, globally.

clock 14hArthur Zaczkiewicz

online shopping

Business Features

Recovery and Resurgence With POS Financing

PayPal discusses driving customer engagement and conversion in the new retail environment.

clock 14hAlexandra Pastore

beauty online reporot

Business Features

Report Reveals Online Preferences of Beauty Shoppers

Dotcom Distribution surveyed consumers prior and then during the COVID-19 outbreak to garner online shopping behavior.

clock May 26, 2020Arthur Zaczkiewicz

consumers online shopping

Business Features

Can Retailers Bridge the Amazon Gap Created by Coronavirus?

Brands that are able to convey accurate expectations of product availability and delivery windows can win customers and gain market share, according to Dynamic Yield.

clock May 21, 2020Alexandra Pastore

shopping, consumer behavior, reusables


Short Takes: Spring Shopping Data Shows Bright Spot for Sustainability

In a snapshot of spring data from businesses and consulting firms, consumer behavior is still shifting sustainably amid the pandemic.

clock May 20, 2020Kaley Roshitsh

woman in mask amid coronavirus in Montenegro

Business Features

Picturing the Future of Retail Imagery

As businesses remain ‘out of studio,’ experts share the importance of on-model imagery, how it affects consumer behavior, and the changing methods of storytelling.

clock May 19, 2020Alexandra Pastore


Business Features

Study Reveals Global E-commerce Retail Sales Are Up in April

Stay-at-home culture continues to drive e-commerce sales reflecting in consumer buying behavior changes and increased fraud attempts.

clock May 14, 2020Alexandra Pastore

online shopper

Business Features

Consumer Impulse Buys Jump in April

Slickdeals surveyed 2,000 consumers to cull what they bought on impulse during the coronavirus outbreak.

clock May 8, 2020Arthur Zaczkiewicz

coronavirus, mother's day

Business Features

Consumer Behavior Study Finds Shoppers Turning to Amazon This Mother’s Day

New data from Engine Insights shows the majority of consumers plan to shop online this holiday with a percentage looking to gift face masks or PPE.

clock May 8, 2020Alexandra Pastore

coronavirus travel

Business Features

Consumers Say Masks Help, But Remain Worried

New data from Harris Poll shows consumer sentiment for changing safety measures put in place by the travel industry — reflecting on business reopenings at large.

clock May 7, 2020Alexandra Pastore

grocery shopper

Business Features

Price Technologies Bolsters Itself With Availability Features Amid COVID-19

Founder, RJ Jain, discusses today’s market needs, shifting service during coronavirus, and new consumer patterns.

clock May 5, 2020Alexandra Pastore

working from home

Business Features

The Work From Home Culture

Resident discusses its unique positioning to reach consumers and the growing nesting trend created as people continue to work from home.

clock May 4, 2020Alexandra Pastore

Couple takes a walk at Eton Chagrin Boulevard, an indoor mall filled with retail shops and speciality stores, now closed due to the coronavirus epidemic, in Woodmere Village, Ohio. Job cuts have escalated across the U.S. economy in recent days that remains all but shut down due measures taken to halt the spread of the virusVirus Outbreak Ohio Economy, Woodmere Village, United States - 30 Apr 2020


Deloitte ‘Playbook’ Touts Tactics for Store Reopenings

As stores slowly reopen, researchers stress the importance of knowing how shopper behaviors have changed.

clock May 1, 2020Arthur Zaczkiewicz

Store closed sign


Retailers Face Challenges as They Set Store Openings

COVID-19 is expected to force retailers to rethink store sanitization.

clock April 27, 2020Arthur Zaczkiewicz

coronavirus economy

Business Features

How Learnings From the Great Recession Can Prepare Brands for COVID-19

Stephanie Rosenthal, senior program manager at Inturn, discusses key learnings from the recession in 2008 and how off-price retailers may be poised to thrive.

clock April 27, 2020Stephanie Rosenthal

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clock 13hMiles Socha

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