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Chatbots Are Moving In, But Not Taking Over

Chatbots can help answer customer queries, but many experts said they're still not ready to sell online.

Priscilla Chan Talks Public Service With Sheryl Sandberg

Chan founded the Chan Zuckerberg Initiative with husband Mark Zuckerberg late last year.

Facebook Pushing Ads That Promote Mobile Apps

The social network studied products that encourage Facebook users to shop within an app.

Digital Brand Aella Continues Expansion at Bloomingdale’s

The company tweaked its web site — its largest door — as it continues to slowly open pop-ups at…

Twitter Finds Its Niche in Customer Service

Brands are using social channel as a less expensive, more effective customer service platform.

Facebook Adds Marketplace for Peer-to-Peer Selling

The new in-app function potentially competes with the likes of Craigslist, eBay, Poshmark and more.

Facebook Addresses Inflated Video Views, WhatsApp Ruling and Monetization Strategy

Execs from Facebook addressed recent news stories, as well as its monetization strategy for Instagram and…

Facebook Encourages Visits to Physical Retailers

Like Google, Facebook's new ad product helps physical retailers customize ads to local inventory.

Fashion’s Social Scene: Posting the Week Away

Just as social media has altered fashion week, the social landscape is constantly changing.

Gucci Names Winners of Chimehack 3

Chimehack 3, held at Facebook headquarters, is a hackathon created by Gucci's three-year-old Chime for Change…

Facebook Hosts Gucci’s Chime for Change Hackathon

Gucci's third annual Chime for Change hackathon to help women and girls was at Facebook's headquarters.

The Shift to Video Advertising

As consumers "cut the cord" and turn to mobile devices and social platforms for media consumption, video…

Pinterest Takes to Video Advertising

Promoted Video on Pinterest is the latest update among mobile platforms that makes a play for video.

Sailthru Facebook Pilot Predicts Long-term Customers

The marketing firm worked with Betabrand and Rent the Runway on a Facebook pilot that pinpoints ideal…

Facebook to Host Gucci’s Chime for Change Hackathon

Chimehack 3 is a hackathon with a mission to use technology to create solutions for reporting and ending…