Mobile commerce

serial returners

Technology

What’s the Impact of Blocking Serial Returners?

Changing one’s return policy midway may cause customer uproar, as seen recently with Asos. Experts weigh in on the impact of returns.

clock June 18, 2019Kaley Roshitsh

Payments drove 11 percent growth for the trillions in annual global revenue, according to McKinsey.

Technology

Fashion Fintech Is on Fire

There’s no cooling the financial technology services industry, as payments spark $1.9 trillion in global annual revenue.

clock June 3, 2019Kaley Roshitsh and Arthur Zaczkiewicz

In-app shopping means customer convenience, but could signal less control for retailers.

Technology

What Instagram Shopping Means for Consumers and Retailers

WWD spoke with BounceX’s Kris Mobayeni and Ryan Urban to implore on the viability of social media as a direct purchase stream.

clock March 27, 2019Kaley Roshitsh

Klarna is one of the first to partner with Google Pay in Sweden.

Technology

Google Pay Added to Klarna’s Bank of Payment Options

The partnership allows Swedish Klarna cardholders immediate use with Google Pay.

clock March 13, 2019Kaley Roshitsh

Smartphones are transforming retail.

Technology

Retailers Remain Vulnerable to Mobile Cyber Attacks

Incidents involving mobile devices increased last year as smartphones carry more user data.

clock March 5, 2019Arthur Zaczkiewicz

With more than 1 billion active smartphone users, the opportunity for mobile marketing is vast.

Technology

How Businesses Maximize Mobile Marketing

With research from AppGeeks.org, mobile marketing is continually outpacing desktop. Here’s how businesses are seeing greater conversion.

clock March 5, 2019Kaley Roshitsh

Sitting room to fitting room experiences may facilitate higher spend.

Technology

Younger Generations May Gravitate Toward ‘Try Before Buy’ Initiatives

Klarna, Europe’s leading payments provider, surveyed 1,000 Gen Z and Millennial shoppers with new insight on the shopping experience.

clock February 21, 2019Kaley Roshitsh

In 2018, 34.9 percent of smartphone users ages 14 and older were paying with their phones at the physical point of sale.

Technology

Understanding What Drives the Mobile Mind-set

AT&T’s Michael Colaneri sees retailers moving away from “single solution” tactics to broader digital architecture strategies.

clock February 18, 2019Arthur Zaczkiewicz

Joanne Calabrese with one of Soko’s artisans, Samuel Sumba Achayo, in his workshop.

Jewelry

Soko: Reimagining the Supply Chain  

Chief executive officer Joanne Calabrese shares the jewelry brand’s approach to making beautiful and ethical goods.

clock February 14, 2019Arthur Zaczkiewicz

Samsung's digital display technology.

Technology

How Samsung Is Winning the ‘Connected Consumer’ in Stores

No longer “data-dark,” the in-store environment is brightened, mobilized and engaged for the “connected consumer” journey.

clock February 13, 2019Kaley Roshitsh

Klarna services clients such as H&M, and recently Daniel Wellington.

Fashion Scoops

Getting Smoother Checkout With Klarna’s ‘Smoooth Session’

Klarna, the Swedish alternative payment provider, kicked off its first Stateside “Smoooth Session” on retail tech.

clock February 1, 2019Kaley Roshitsh

Smartphones are transforming retail.

Business Features

Think Tank: Getting Smart About Mobile In-store Devices

Stephan Schambach discusses why retailers should consider deploying a bring-your-own-device approach for associates.

clock January 31, 2019Stephan Schambach

Mobile commerce is expected to reach $208.29 billion in the U.S. in 2018, consuming nearly 40 percent of e-commerce sales, according to eMarketer.

Technology

Embrace the Next Wave of Mobile Commerce

Poshmark, RetailMeNot, Pinterest, SAP and GPShopper weigh in on the next wave of mobile commerce.

clock December 6, 2018Kaley Roshitsh

Retail

Dear Retailers, Holiday Shoppers Want Convenience

GPShopper found holiday shoppers crave convenience above all else in its “Holiday Shopping Experience: Immediacy as Currency” report.

clock November 28, 2018Kaley Roshitsh

The Bouqs

Retail

What Fashion Can Learn From Floral and The Bouqs

The direct-to-consumer floral brand is on-trend and growing fast.

clock November 15, 2018Kari Hamanaka

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Essentialist

Today's Must Read

holiday shopping

Business

Second-half Hopes for Retail

clock 6hEvan Clark

Social Studies