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Homeward Bound: How Nordstrom Boosts an Underplayed Business

Nordstrom's 57th Street flagship's new home shop gives a good indication of where the retailer is elevating…

Wes Gordon Talks ‘Celebratory Dressing’ Before Being Honored by FIT Couture Council

Gordon is energized about the future and the return to in-person events.

Nordstrom Opens Fjällräven Pop-up at New York Flagship

The shop will sell nature-inspired product and offer several experiences including a plogging expedition.

On Storytelling, Selling Tools and Strengthening Customer ‘Engagements’

Two Nordstrom veterans explain innovations across the spectrum of marketing and digital tools for stylists…

Nordstrom’s Corporate Responsibility Plan

Corporate responsibility has been a central part of Nordstrom's mission since the beginning.

How 120-Year-Old Nordstrom Is Modernizing Its Beauty Strategy

In a competitive landscape, Nordstrom is leaning into digital, an assortment mix and New-Age services to…

Inside Nordstrom 3.0: Discovery, Connection and Personalization

The department store's past is prologue for its future as a hyperconnected digital enterprise.

Nordstrom’s Perennial Blockbuster: The Anniversary Sale

The event gives loyalty customers a first crack at fresh fall fashions, generates huge volumes and is unique…

CFO Anne Bramman on the State of the Company

The chief financial officer gives a progress report on Nordstrom's "Closer to You" agenda and its impact on…

New Yorkers Embrace Nordstrom’s Women’s, Men’s Stores

The two flagships in Columbus Circle have carved out a niche, attracting locals and tourists.

Bringing Relevance, Soul and a Sharper Focus to Private Brands

Nordstrom veteran and executive vice president Jen Jackson Brown gives a progress report on the program.

Nordstrom: Shoes First

How Tacey Powers and the close-knit Nordstrom shoe team are tapping into hot markets, navigating supply chain…

Driving Forces

HR chief Farrell Redwine outlines a multifaceted D&I strategy that spans talent, culture, marketplace and…

Jamie Nordstrom on Service, Synergies and the ‘Single View’

The cousin of Erik and Pete Nordstrom speaks to "the never-ending cycle" of listening to customers and…

A True Partnership: Retail Execs on Nordstrom’s Endurance

Top fashion executives sound off on Nordstrom's singular identity and the next 120 years.