While returns are now seen as a necessary cost of doing business, shipping costs are now the top expense for retailers and brands.

More and more e-commerce shops are opening up stores IRL. Here’s why.

Consultants from Kurt Salmon, part of Accenture Strategy, identified top-performing retailers succeeding with buy online, pick-up in-store.

Record online sales and a shorter season is putting pressure on carriers and retailers alike.

Ranjit Mulgaonkar was named vice president and general manager for marketplace and advertising services.

UPS, B-Stock, Optoro predict post-holiday returns, to which less than 10 percent make it back to “primary shelves.” They go here instead.

Data from DynamicAction shows a return of the “retail vortex,” which means eroding profitability for retailers.

“You’ll never see a shoppable moment in ‘Nightly News With Lester Holt,’” an executive said. But the roll out is growing rapidly.

Incopro teamed with Sapio Research to find out how many consumers either intentionally sought fakes or were conned into buying counterfeit products.

Holiday Surveys by JLL found Xennials shopped more than any other generation over Thanksgiving weekend.

This year, Thanksgiving Day expected to be $4.4 billion in online sales, according to Adobe Analytics.

Sendle optimizes existing capacity for shipping carriers, offsets the impact of every package — and it’s cheaper (for small merchants)?

Amit Sharma, ceo of Narvar, describes it as a “gigantic opportunity for global brands.”

Researchers at the firm also see online sales decelerating.

The parent company to T.J. Maxx and Marshalls raised its full-year guidance as a result.