Eye

WWD 2019 Superlatives: Lizzo, Diplo, Jeff Bezos, Lil Nas X and More

clock December 27, 2019Leigh Nordstrom and Kristen Tauer and Maxine Wally

Men's

Activewear Upstart Brands Making Inroads in Men's Market

clock December 27, 2019Jean E. Palmieri

Eye

Bonnae Gokson on Refreshing Sevva and Her Formidable Fashion Career

clock December 27, 2019Bennett Marcus

online

SEMrush report

Business Features

Most Searched E-commerce Fashion Retailer for 2019 Muscles Out H&M and Macy’s

SEMrush looked at global, average monthly searches to reveal top sites and fashion trends.

clock December 27, 2019Arthur Zaczkiewicz

credit card

Retail

Data Show Success of Click and Collect

Consultants from Kurt Salmon, part of Accenture Strategy, identified top-performing retailers succeeding with buy online, pick-up in-store.

clock December 20, 2019Arthur Zaczkiewicz

Ground transportation firms like UPS and Fedex are improving delivery service to fast-fashion customers.

Retail

Last-Minute Holiday Deals Abound, But Carrier Hiccups May Persist

Record online sales and a shorter season is putting pressure on carriers and retailers alike.

clock December 19, 2019Arthur Zaczkiewicz

Retail

CommerceHub Expands Leadership Team to Meet Demands of DTC Growth

Ranjit Mulgaonkar was named vice president and general manager for marketplace and advertising services.

clock December 18, 2019Arthur Zaczkiewicz

North Face

Business Features

Fashion 2020: Superfans, Sustainability and Precision Promotions

The author offers three trends to watch to build long-term loyalty with shoppers.

clock December 10, 2019Jill Standish

retention

Business Features

7 Customer Retention Predictions for 2020

Retention is poised to be a top priority for retailers and brands to better engage customers and drive growth.

clock December 6, 2019Guy Marion

fake goods

Retail

Survey Reveals Number of Shoppers Buying Counterfeit Goods

Incopro teamed with Sapio Research to find out how many consumers either intentionally sought fakes or were conned into buying counterfeit products.

clock December 6, 2019Arthur Zaczkiewicz

singles day

Business Features

Retailers Should Look to Singles Day as the Future of Holiday Shopping

Amit Sharma, ceo of Narvar, describes it as a “gigantic opportunity for global brands.”

clock November 26, 2019Amit Sharma

payment technology

Business Features

How to Improve Conversion Rates for International Visitors

The author offers a road map to create a better shopping experience, and boost conversion rates as a result.

clock November 26, 2019Rob Keve

holiday shopping

Retail

Survey Shows Shoppers Hungry for Deals — and Convenience

CommerceHub polled more than 3,000 consumers to reveals holiday shopping preferences.

clock November 22, 2019Arthur Zaczkiewicz

Shopping online e-commerce

Business Features

Holiday Shipping: What to Expect This Shopping Season

Free shipping and buy online, pick up in-store will be prevalent trends again this year.

clock November 20, 2019Michelle Skupin

OpenX & Harris Poll Holiday Survey

Business Features

Three Ways to Unlock the Potential Value of Cross-Channel Shopping

The priority should be on personalization, not discounts.

clock November 15, 2019Tamara Gruzbarg

Madison Reed and Victoria Justice

Business Features

How Revolve Uses Personalization to Help Customers Find That One-in-a-Million Dress

Jason Grunberg from Sailthru explains how the company leverages technology to win shoppers over.

clock November 12, 2019Jason Grunberg

online shopper

Business Features

Holiday Shopper Satisfaction Rates for Online Retailers Continue to Fall

Annual report by Pitney Bowes sees consumer dissatisfaction of online shopping increase to 60 percent.

clock November 7, 2019Alexandra Pastore

returns

Retail

UPS Forecasting Record-breaking Holiday Returns

UPS said it will handle an average of 1 million returns per day in December.

clock November 5, 2019Arthur Zaczkiewicz

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Essentialist

Today's Must Read

The Prada Time Capsule camp shirt dropping Jan. 2.

Fashion

Prada Releases Holiday-Themed Shirt for Time Capsule Project

clock December 27, 2019Martino Carrera

Social Studies