PCMS Teams With Microsoft on Cloud Platform, Names Chief Digital Officer

The cloud expansion allows retailers to offer mobile “scan and go” payment options.

clock January 10, 2019Arthur Zaczkiewicz

Amazon Echo Plus is a smart speaker programmed with Amazon's artificial intelligence assistant app called Alexa to control home appliances such as TV and lights through human voiceAmazon Echo Plus at MID Base Tower Residence, Yokohama, Japan - 22 Nov 2017


Think Tank: Bringing the Customer Experience Home

Amit Sharma, ceo of Narvar, sees the post-purchase experience and connections formed with consumers as essential for brands to succeed.

clock January 9, 2019Amit Sharma

Google search engine fashion beauty

Marketing and Promotion

Digital to Garner 55% Share of All Ad Spending This Year

Emarketer sees digital ad spending growing 19.1 percent this year.

clock January 7, 2019Arthur Zaczkiewicz


First Insight to Spotlight New Platform Functionalities at NRF Big Show

The upgrade includes a mobile app and increased planning capabilities.

clock January 7, 2019Arthur Zaczkiewicz and WWD Staff


Marketing and Promotion

The Outside View: Fashion’s Suicidal Path

Martin Lindstrom on why fashion should be careful to not undervalue anticipation even in the digital age.

clock January 4, 2019Martin Lindstrom

Bell and Howell's self pick up collection system.


Buy Online, Pick Up Outside?

Bell and Howell is offering a new system for consumers to pick up online-ordered products from outside a store.

clock January 3, 2019Arthur Zaczkiewicz

Voice controlled smart speaker help create improved customer experiences.

Business Features

Think Tank: Three Hot Trends Shaping Retail in 2019

Shannon Andrick, vice president of marketing advancement at Alliance Data, expects “deeper levels of personalization” to be a key goal of brands.

clock December 26, 2018Shannon Andrick

Actor Garrett Swann.


Souler Platform Offers Top Influencers Stock Options

The influencer commerce site said it will “highlight selected influencers in a new chosen influencer program.”


clock December 13, 2018Arthur Zaczkiewicz

Gen Z prefers shopping in a store, and use their mobile devices for research.


As Online Holiday Sales Momentum Eases, Better Customer Engagement Needed

As holiday shopping peaks, retailers can stand out via improved customer engagement, which includes building trust.

clock December 6, 2018Arthur Zaczkiewicz

A journalist looks at a computer screen with webpages arranged to show Cyber Monday deals by various online retailers, in New York. The physical rush of Black Friday and the armchair browsing of Cyber Monday are increasingly blending into one big holiday shopping event as more customers buy items online and pick them up at brick-and-mortar storesHoliday Shopping, New York, USA - 26 Nov 2018


‘Cyber Monday Week’ a Win With Tactical Markdowns

Promotions were calculated and tactical, and consumers won with bargain prices.

clock November 30, 2018Arthur Zaczkiewicz

online shopping

Business Features

Think Tank: An Essential Cross Border E-commerce Strategy for Retailers and Brands

Rob Keve, cofounder and chief executive officer of Flow Commerce, shares tactics for global online selling.

clock November 30, 2018Rob Keve

Small businesses experience cash fluctuations during Q4.


Study Finds Small Businesses Lean Into Q4 Profitability

While 70 percent of retailers agree the yearend reaps the most profits, cash flow remains an issue during Q4.

clock November 19, 2018Kaley Roshitsh



Forecast Calls for Walmart to Overtake Apple as Third Largest U.S. E-tailer

The findings come as eMarketer sees online sales growing 16 percent this year.

clock November 15, 2018Arthur Zaczkiewicz

The Tmall cat mascot.

Business Features

Think Tank: Singles’ Day Was Both Impressive — and Disappointing

Michael Wade, director of the Global Center for Digital Business Transformation at IMD, and Jialu Shan, research associate at the center, explain.

clock November 14, 2018Michael Wade and Jialu Shan

Gemma by WP Diamonds.


White Pine Consumer Division Launches Gemma

The direct-to-consumer site includes a concierge service for special requests.

clock November 12, 2018Vicki M. Young

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Today's Must Read

Kevin Carrigan, Raf Simons


Bridget Foley's Diary: Calvin Klein and the Downside of Chasing Cool

clock 19hBridget Foley

Social Studies