think tank

Social media, e-commerce, consumer behavior

Business Features

Think Tank: Ratcheting Up Platform Businesses With ‘Superconsumers’

The authors offer three ways to elevate a platform business by better using loyal customers.

clock August 20, 2018Erich Joachimsthaler and Eddie Yoon

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Business Features

Think Tank: Finding a Path to Undisruptability Amid Relentless Business Change

In the first of two guest columns, the authors explore what it takes to be a leader in today’s retail market.

clock August 17, 2018Benjamin Finzi and Vincent Firth and Mark Lipton

Rajiv Prasad, the chief information officer at Xpandretail powered by Sávant Data System LLC.

Technology

Think Tank: Is Wi-Fi Tracking Becoming a Thing of the Past?

Rajiv Prasad, chief information officer at Xpandretail powered by Sávant Data System LLC, discusses.

clock August 14, 2018Rajiv Prasad

People carry shopping bags in New York, New York, USA, 01 August 2017. A report released today by the United States' Commerce Department showed moderate consumer spending growth in June of this year.US Consumer Spending, New York, USA - 01 Aug 2017

Retail

Think Tank: Myths and Realities of Your Most Valuable Customers

Sarah Engel, chief marketing officer at DynamicAction, discusses.

clock August 13, 2018Sarah Engel

Parents are expected to spend $675 on back-to-school purchases, according to Brand Keys survey.

Marketing and Promotion

Think Tank: Millennial Parents Should Be Main Focus for Holiday 2018

Sarah Martinez, vice president and retail industry lead of Oath, explains.

clock August 8, 2018Sarah Martinez

The Apple store at Macy's Herald Square in Manhattan.

Business Features

Think Tank: Enterprise Technology Tailwinds

Andrew Steele, an investor at Activant Capital, explains.

clock August 7, 2018Andrew Steele

Stylish backpacks are always in for Back to School season. Photo Credit: Shutterstock

Business Features

Maximize Sales During the School Shopping Period by Avoiding Back-to-School Syndrome

John Larson, senior partner at John Larson & Co. and coauthor of Capturing Loyalty, discusses.

clock August 7, 2018John Larson

People carry shopping bags in New York, New York, USA, 01 August 2017. A report released today by the United States' Commerce Department showed moderate consumer spending growth in June of this year.US Consumer Spending, New York, USA - 01 Aug 2017

Retail

Think Tank: Fighting Subscription Fatigue in the Direct-to-Consumer Landscape

Jim Fosina, chief executive officer of Fosina Marketing Group, explains.

clock August 7, 2018Jim Fosina

Amazon's new Echo with Alexa, 2017

Retail

Think Tank: Finding Your Brand’s Voice in the Age of Digital Assistants

Luke Starbuck, vice president of marketing at Linc, explains.

clock August 3, 2018Luke Starbuck

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Business Features

Think Tank: Crafting ‘Lovable Moments’ to Generate Higher Sales

Jill Standish, senior managing director and head of Accenture’s Retail practice, explains why having a strong “purpose” is vital today.

clock August 1, 2018Jill Standish

TJ Maxx and Marshalls

Retail

Think Tank: Retailers Push Creativity Through New Store Openings

Tom McGee, president and chief executive officer of ICSC, explains.

clock July 30, 2018Tom McGee

Images by Cayce Clifford

Marketing and Promotion

Think Tank: Tap Into Millennial Psyches for a Cultlike Following

Nick Molnar, cofounder and chief executive officer of Afterpay, explains.

clock July 19, 2018Nick Molnar

Photo courtesy of Pantone.

Technology

Think Tank: Color in Design Counts More Than Ever

Adrián Fernández, vice president and general manager of Pantone, explains.

clock July 19, 2018Adrián Fernández

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Business Features

Think Tank: The Role of Machine Learning and User-Generated Content

Luis Sanz, cofounder of Olapic, shares insights about the technology as well as a case study.

clock July 17, 2018Luis Sanz

Vic Bageria, chief executive offer and chief visionary officer at Xpandretail. Courtesy of Xpandretail.

Technology

Think Tank: The New Differentiator for Retailers

Vic Bageria, chief executive and chief visionary officer of Xpandretail powered by Sávant Data System LLC, discusses.

clock July 12, 2018Vic Bageria

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Essentialist

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TJX tj maxx marshalls

Business

Millennials Love a Bargain, Driving Up Sales at T.J. Maxx Owner

clock 7hKathryn Hopkins

Social Studies