Skip to main content

Benjamin Finzi

More From Benjamin Finzi

The Undercover Boss: Discerning the Customer Story in Rich Detail

Industry insiders discuss the role of leadership in discerning the customer story.

Think Tank: The Five Characteristics of ‘Undisruptable’ CEOs

In the second of this series on leadership, the authors take a deeper look at the factors behind…

Think Tank: Finding a Path to Undisruptability Amid Relentless Business Change

In the first of two guest columns, the authors explore what it takes to be a leader in today's retail market.