Mark Lipton

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Harvey Nichols

Business Features

The Undercover Boss: Discerning the Customer Story in Rich Detail

Industry insiders discuss the role of leadership in discerning the customer story.

clock August 3, 2020Benjamin Finzi and Kathy Lu and Mark Lipton

The Zen Buddhist concept of Shoshin holds that “in the beginner’s mind there are many possibilities."

Business Features

Think Tank: The Five Characteristics of ‘Undisruptable’ CEOs

In the second of this series on leadership, the authors take a deeper look at the factors behind undisruptability.

clock August 22, 2018Benjamin Finzi and Vincent Firth and Mark Lipton


Business Features

Think Tank: Finding a Path to Undisruptability Amid Relentless Business Change

In the first of two guest columns, the authors explore what it takes to be a leader in today’s retail market.

clock August 17, 2018Benjamin Finzi and Vincent Firth and Mark Lipton


Business Features

Think Tank: Amid Sexual Harassment Charges, Five Leadership Steps

Mark Lipton shares approaches that business leaders can take as the flurry of sexual harassment charges continues.

clock March 29, 2018Mark Lipton

Harvey Weinstein==Brooks Brothers with The Cinema Society host the premiere of "House of Z"==Crosby Street Hotel, NYC==September 7, 2017==©Patrick McMullan==Photo - Paul Bruinooge/PMC====

Business Features

Think Tank: Pathological Bad Behavior Runs Amok in the C-suite

Author and professor Mark Lipton offers a primer on “mean men,” which is based on his most recent book.

clock February 23, 2018Mark Lipton



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