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Thomas S. Robertson

More From Thomas S. Robertson

The Outside View: Returns Are Every Retailer’s Double-Edged Sword

Tom Robertson on how to make returns help us more than hurt us.

The Outside View: Retail’s Future Leaders Can’t Operate a Rotary Phone

And that's OK. Here's what the retail industry really needs from new talent.

Think Tank: Retailers are Upping Their Content Game

Brands such as REI, Sephora and Away have raised the bar for producing scroll-stopping content. What's next?